This unit describes the skills and knowledge required to communicate effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up. The unit applies to managers, supervisors and team leaders required to communicate with other persons within the workplace. Communication skills cover a range of methods and contexts within principally structured environments.
1. Prepare for communication
2. Engage in communication
3. Review communication
To obtain this Statement of Attainment, candidates must successfully complete the required assessment tasks.
There are a range of qualifications that include this Unit – for more information refer to : https://training.gov.au/Training/Details/BSBLDR412
$950 (plus 10% GST)
Theory and practical evidence required to be submitted. This course is ideal for personnel with experience in the minerals industry who have not got formal qualifications in this type of Unit. Your current experience and application of these types of processes on site will go towards your assessment (i.e.) attach evidence of how you apply these processes on site.
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